Privacy Policy

Effective date: October 20, 2025

Epoca International, Inc. (“Epoca”, “we”, “us”, or “our”) operates the https://onlineinstructionsheet.com/ website (the “Service”). This page explains how we collect, use, disclose, and safeguard information when you use the Service, and the choices you have.

By using the Service, you agree to the collection and use of information in accordance with this Policy.

Definitions

  • Service — The onlineinstructionsheet.com website operated by Epoca International, Inc.
  • Personal Data — Information about a living individual who can be identified from that data (or in combination with other data).
  • Usage Data — Information collected automatically, such as your device’s IP address, browser type, pages visited, and time spent on pages.
  • Cookies — Small data files stored on your device.
  • Data Controller — Epoca International, Inc. is the controller of your Personal Data processed via the Service.
  • Data Processors / Service Providers — Third parties that process data on our behalf (e.g., hosting, analytics, security).

Information We Collect

Personal Data you provide

The Service is primarily for viewing and searching digital instruction sheets. We generally do not require you to create an account or provide personal details to access PDFs. However, you may provide Personal Data if you:

  • Submit a contact or support request (e.g., name, email, message content).
  • Leave a comment or review (if/when enabled).
  • Interact with forms or surveys (if/when enabled).

Usage Data

We may collect Usage Data automatically when you use the Service. This may include your IP address, browser type and version, the pages you visit, time and date of your visit, time spent on pages, referring URLs, and other diagnostic data.

Cookies & Similar Technologies

We use Cookies to operate and improve the Service. Examples:

  • Necessary/Functional Cookies (e.g., remembering preferences like site language or layout).
  • Analytics Cookies (to help us understand how visitors use the site).
    You can instruct your browser to refuse Cookies or to indicate when a Cookie is being sent. If you block Cookies, some features may not function as intended.

How We Use Data

We use collected information to:

  • Provide, operate, and maintain the Service (including hosting and security).
  • Improve search, navigation, and site performance.
  • Respond to your inquiries and provide customer support.
  • Monitor, analyze, and understand usage to enhance the Service.
  • Detect, prevent, and address technical or security issues.
  • Comply with legal obligations.

We do not sell Personal Data.

Legal Bases (EEA/UK)

If you are in the EEA/UK, our legal bases include:

  • Legitimate interests (e.g., operating and improving the Service).
  • Consent (e.g., for non-essential cookies/analytics, where required).
  • Legal obligation (e.g., responding to lawful requests).

Retention

We retain Personal Data only as long as necessary for the purposes described above, including to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained for a shorter period, except when needed to improve security or functionality.

Transfers

Your information may be processed in the United States (where Epoca is based) or other countries whose data laws may differ from yours. We take reasonable steps to ensure your data is treated securely and in accordance with this Policy.

Disclosure

We may disclose information:

  • To Service Providers who perform services for us (e.g., hosting, analytics, security) under confidentiality obligations.
  • For legal reasons — to comply with law or valid legal process; to protect the rights, property, or safety of Epoca, our users, or the public; or to detect/prevent security or fraud issues.

Security

We use commercially reasonable measures to help protect information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Choices & Rights

  • Opt-out of marketing (if/when we send emails): Use the unsubscribe link in the message.
  • Cookies: Manage via your browser settings; in regions where required, a cookie banner may offer granular choices.
  • Access/Deletion/Correction: If you are in the EEA/UK or a region with similar rights, you may request access to, correction of, or deletion of your Personal Data, or object to/limit processing, subject to legal exceptions.
    To make a request, contact us at customerservice@epoca.com.

You may also have the right to lodge a complaint with your local data protection authority.

Children’s Privacy

The Service is not directed to children under 18, and we do not knowingly collect Personal Data from children. If you believe a child has provided Personal Data, contact us and we will take appropriate steps to delete it.

Third-Party Content & Links

The Service may include links to third-party sites or embedded content (e.g., videos, documents hosted by third parties). Those sites may collect data according to their own policies. We are not responsible for their practices; please review their privacy notices.

Comments & Media (if enabled)

  • Comments: If you leave a comment, we may collect the data shown in the comment form, your IP address, and browser user agent to help spam detection. After approval, your profile image (e.g., via Gravatar) may be visible with your comment.
  • Media uploads: Avoid uploading images with embedded location (EXIF GPS) data. Visitors may be able to download and extract location data from images on the site.

Analytics

We may use analytics providers (e.g., Google Analytics) to understand site usage. These providers may set Cookies or collect Usage Data. You can learn about Google’s practices at https://policies.google.com/privacy and opt out via the Google Analytics Opt-Out browser add-on.

Do Not Track

The Service does not currently respond to Do Not Track (DNT) signals.

Search & PDFs

The Service offers search functionality to help you locate instruction sheets by product type, brand, or item number. Instruction sheets are provided as digital documents (e.g., PDFs) that you may view, download, or print for personal use.

California Notice (CCPA/CPRA) — Summary

If you are a California resident, you may request to know categories of Personal Information collected, request deletion, and request correction, subject to exceptions. We do not “sell” Personal Information as defined by CCPA. To exercise rights, contact customerservice@epoca.com.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version on this page and update the “Effective date” above. Please review periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:
Email: customerservice@epoca.com